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Privacy Policy

Last updated: January 1, 2025

Introduction

Productivity Pilot ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management software and services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Employment information (job title, department, employee ID, work schedule)
  • Account credentials and login information
  • Attendance and time tracking data
  • Communication preferences and history
  • Payment and billing information

Usage Information

We automatically collect information about how you use our services:

  • Log data (IP address, browser type, operating system, access times)
  • Device information (device type, unique device identifiers)
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our workforce management services
  • Processing attendance tracking and policy automation
  • Communicating with you about your account and our services
  • Improving our software and developing new features
  • Ensuring system security and preventing fraud
  • Complying with legal obligations and regulatory requirements
  • Providing customer support and technical assistance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • With your consent: When you explicitly authorize us to share your information
  • Service providers: With trusted third-party vendors who help us operate our business
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of rights: To protect our rights, property, or safety, or that of others

Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Multi-factor authentication and access controls
  • SOC 2 Type II certified data centers
  • Regular employee security training

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you terminate your account, we will delete or anonymize your personal information within 90 days, unless longer retention is required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing of your information
  • Objection: Object to processing based on legitimate interests

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our service. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@ppwfm.com

Phone: 1.888.610.4010

Mail: Productivity Pilot Privacy Team

Attention: Data Protection Officer