Effective Date: 5/13/25

Welcome to Productivity Pilot Workforce Management (“PPWFM”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (www.ppwfm.com), software platform, services, applications, and associated communications (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, do not use our Services.

1. Use of Services

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. You may use our Services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Access or use the Services in any manner that violates applicable laws or regulations.

• Use the Services to transmit any harmful, unlawful, or infringing content.

• Attempt to gain unauthorized access to systems, data, or other users.

2. Account and Access

If you are using PPWFM as part of a business or organization, you represent that you have the authority to bind that entity to these Terms.

You are responsible for maintaining the confidentiality of any login credentials. You are also responsible for all activities that occur under your account.

3. Data and Privacy

Our use of personal and organizational data is governed by our Privacy Policy. By using our Services, you consent to our collection, use, and disclosure of data as outlined in that policy.

We take data security seriously and implement safeguards to protect your information. However, no system is entirely secure, and you use the Services at your own risk.

4. Intellectual Property

All content, trademarks, logos, and software associated with the Services are the property of PPWFM or our licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Services without prior written permission.

5. Modifications to Services

We reserve the right to modify or discontinue all or part of the Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

6. Termination

We may suspend or terminate your access to the Services at our discretion, including for violation of these Terms or for behavior that we believe is harmful to other users, us, or third parties.

Upon termination, your right to use the Services will cease immediately.

7. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, PPWFM is not liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.

Our total liability for any claim under these Terms is limited to the amount paid by you (if any) for the Services in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by and construed under the laws of the State of Ohio, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in Franklin County, Ohio for any dispute arising from these Terms.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted to this page with a revised effective date. Continued use of the Services after such changes constitutes your acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, please contact us:

Productivity Pilot Workforce Management
Email: [email protected]
Phone: 1.888.610.4010
Website: www.ppwfm.com