Retail and Hospitality
Empowering service-driven teams with real-time visibility and automation.
In the fast-paced worlds of retail and hospitality, every shift counts. Whether you’re managing customer-facing teams, fluctuating foot traffic, or seasonal staffing needs, Productivity Pilot helps you stay agile, responsive, and fully staffed—without the chaos.
Eliminate Attendance Guesswork
Our Absence Mitigation Platform simplifies attendance reporting across large, diverse teams:
Employees can call off via mobile app, web, IVR, or text—available in 150+ languages
Real-time alerts notify supervisors of late arrivals, no-shows, and unplanned absences
Automate return-to-work processes and enforce attendance policies consistently
Protect Guest Experience & Brand Reputation
Avoid service delays, long lines, or understaffed events. Productivity Pilot gives you the tools to maintain operational excellence:
Live Dashboards for shift coverage and attendance trends
Open Shift Detection with automated backfill workflows
Manager Notifications to respond to absences as they happen
Built for High-Turnover, High-Volume Environments
Configurable by store, department, or region
Integration with leading HCM platforms
Smart policy enforcement that ensures fairness and accountability
Who We Serve
We support single-location businesses and multi-site operations across:
Retail Chains & Boutiques
Hotels & Resorts
Food Service & Restaurant Groups
Event & Venue Management
Gyms, Spas, and Wellness Centers
Let’s Keep Your Frontline Staffed and Ready
Want to reduce absenteeism and improve shift coverage? Let us show you how Productivity Pilot can streamline workforce management—so your teams can focus on delivering exceptional service.