Data Security

Your Trust Is Our Top Priority

At Productivity Pilot Workforce Management, we understand that managing attendance and HR workflows means handling sensitive employee data. That’s why data security, privacy, and compliance are built into the foundation of everything we do.

Whether you’re tracking call-offs, managing point-based attendance policies, or routing schedule alerts across departments, you can rest assured that your data—and your employees’ data—are protected with enterprise-grade safeguards.

Enterprise-Grade Data Protection

  • End-to-End Encryption: All data is encrypted in transit (TLS 1.2+) and at rest using AES-256 standards.

  • Role-Based Access Controls (RBAC): Ensure that only the right people on your team access the right data.

  • Multi-Factor Authentication (MFA): Available for both admin and user access portals.

  • IP Whitelisting & Access Logs: Advanced access restrictions and full audit trails are available on request.

Reliable Infrastructure

Our platform is hosted on secure, redundant cloud infrastructure with a 99.99% uptime guarantee. We utilize geographically distributed data centers and built-in disaster recovery protocols to maintain business continuity—even under high usage or emergency conditions.

  • High Availability Architecture

  • Regular Penetration Testing

  • Automated Data Backups

  • DDoS Protection

Compliance & Best Practices

We adhere to industry-leading data protection standards and maintain full compliance with applicable laws and regulations, including:

  • GDPR – General Data Protection Regulation (for clients with global operations)

  • CCPA – California Consumer Privacy Act

  • HIPAA-Ready – For eligible healthcare partners

  • SOC 2-Type II Aligned Practices

We also follow NIST cybersecurity frameworks and conduct third-party audits to evaluate our systems and policies.

Your Partner in Privacy

We don’t just protect your data—we empower your compliance. With configurable business rules, audit logs, and policy enforcement tools, you’ll always be ready for internal audits, union reviews, or external inspections.

Need a Data Processing Agreement (DPA) or custom BAA? Just ask—we’ll work with your legal team to make it easy.

24/7 Security Support

Our U.S.-based support team is available 24/7 to assist with:

  • Incident response inquiries

  • Access requests and permissions changes

  • Compliance documentation

  • Questions? Contact us anytime at [email protected] or call 1.888.610.4010