Effective Date: 5/13/25

At Productivity Pilot Workforce Management (“Productivity Pilot,” “we,” “our,” or “us”), we are committed to protecting your privacy and handling your information with transparency and care. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, mobile applications, and software platforms.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

• Contact details (e.g., name, email address, phone number)

• Business information (e.g., company name, job title)

• Account login credentials (if applicable)

• Feedback or communications submitted via our website or support channels

B. Information Collected Automatically

• IP address and browser type

• Device identifiers

• Usage data and analytics from our website or platform interactions (via cookies and similar technologies)

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services

• Communicate with you about your account or inquiries

• Improve and optimize our website, products, and user experience

• Send updates, marketing materials, or service notifications (you may opt out at any time)

• Fulfill legal obligations or defend our legal rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following cases:

• With service providers who help us operate our platform (e.g., hosting, analytics, customer support)

• To comply with legal obligations or respond to lawful requests by authorities

• To protect our rights, safety, or property or that of our users and partners

• In connection with a business transfer, such as a merger, acquisition, or sale of assets

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. This includes secure data storage, encryption protocols, and restricted access to sensitive information. However, no transmission over the internet is completely secure—please use caution when sharing personal data online.

5. Your Rights and Choices

You may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your information (subject to legal or contractual obligations)

• Opt out of marketing communications

To exercise your rights, please contact us at: [email protected]

6. Use of Cookies

We use cookies and similar tracking technologies to improve website functionality, gather usage insights, and deliver a tailored user experience. You can control cookie settings through your browser preferences.

7. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes, or as required under service agreements.

8. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

9. Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions about this policy or our data practices, please contact:

Productivity Pilot Workforce Management
Email: [email protected]
Phone: 1-888-610-4010
Website: www.ppwfm.com

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